F.A.Q


Shipping Costs

 We use Royal Mail.

UK ORDERS

Orders under £30.00 cost £3.90

All orders over £30.00 are free within the UK and are signed for.

Our aim is to ship your order within two working days of your order being placed and you should receive it within 1 to 2 working days of it being despatched.


INTERNATIONAL SHIPPING

Orders under £30.00 cost £6.00

Orders over £30.00 cost £20.00 and are signed for.

Orders will be despatched within 2 working days of being received.  Arrival times will vary for each country but we will try to give you an idea by email when they are sent to you.

Returns


If you are unhappy with your purchase for any reason, we will offer you a full refund within 30 days as long as the item is unused and in the same condition that you received it.  Just send it back to:

Billy
1 Warley Farm Cottage
Nuntys Lane,
Pattiswick
Brainttee
Essex CM77 8BL

Refunds

When we have received your returned item we will email to let you know and that we are about to refund you.


Exchanges

If your item is faulty or damaged we will be very happy to replace it for you.

Any questions at all please email to infobillysleeps@gmail.com







Our packaging

All our packaging is recyclable and some has already been recycled!  We do not use any plastic.  We are passionate about the environment.